Privacy Policy
- I am committed to protecting your privacy and ensuring the security of your personal information.
- I collect personal information such as your name, email address, and phone number, solely for the purpose of providing counselling services to you.
- Your personal information is collected through our website or during the intake process when you contact me to schedule an appointment.
- I may use your personal information to respond to your inquiries, to provide the services you request. Once we have made contact the email is deleted from the system.
- A client is manually assigned a reference number and these details will be kept on paper and kept separate in a locked filing cabinet so a client can never be identified.
- This information will ensure that I am able to contact a client, or third party should an unforeseen circumstances arise to ensure the appropriate duty of care.
- The session notes are made to help me gain greater understanding of my client, and prepare for future sessions. Clients information will be kept for seven years to comply with the law unless a client requests that their notes be destroyed, or in the even that I should decide to cease to practice all records will be destroyed.
- I take appropriate measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security measures are perfect or impenetrable.
- As a BACP member I am supervised to enable all aspects of my work to be discussed ensuring I work ethically at all times. In supervision, if a client is mentioned, they will only be referred to by their gender to ensure confidentiality.
- Personal details will not be used for marketing purposes.
Information maybe shared with other agencies if it is considered that there is an immediate risk or evidence of substantial harm to self or to others; or under a legal requirement e.g. terrorism.
If you have any questions or concerns about our privacy policy, please contact us using the contact information provided on our website.
Last updated: October 2023